Buy Velux Skylights Online – Click & Collect
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Velux Openable Skylights
Manual Skylights VS
Providing the comfort and energy savings of free daylight and natural ventilation.
Velux Openable Skylights
Electric/Solar Skylights VSE VSS
With the added convenience of remote control and built-in rain sensors.
Velux Flat Roof Skylights
Flat Roof Fixed/ Openable Skylights
Incorporates high-performance glazing and an all-metal exterior frame.
Velux Fixed Skylights
Fixed (Non-Opening) Skylights FS
Create light-filled rooms where adequate ventilation already exists.
Velux Openable Roof Windows
Openable Roof Windows GGL & GPL
Transform wasted attic space into fantastic loft living.
Velux Sun Tunnels
Sun Tunnels
Provide natural light into corridors, stairwells, bathrooms and cupboards.
Velux Skylight Accesories
Blinds for Fixed Skylights
Fixed Skylight Blinds
Blinds for Fixed (Non-Opening) Skylights FS.
Blinds for Openable Skylights
Openable Skylight Blinds
For Manual Opening VS, Electric VSE and Solar Powered Skylights VSS.
Blinds for Roof Windows
Roof Window Blinds
For Centre Pivot and Dual-Action Roof Windows GGL and GPL.
Blinds for Flat Roof Skylights
Flat Roof Skylight Blinds
Blinds for Manual Opening VCM and Solar Powered Skylights VCS.
Roof Windows Insect Screens
Insect Screens for Roof Windows
For GGL (Centre-Pivot) and GPL (Dual Action) Roof Windows.
Accessories for Skylights
Accessories for Skylights
For Manual Opening VS, Electric VSE and Solar Powered Skylights VSS.
Click & Collect Frequently Asked Questions
Do your prices include GST?
Can I pay by Credit Card?
Yes, we accept all Visa and Mastercard via NAB Transact which is SECURE and convenient to use.
Once we have ordered online what is the average time before we can collect?
Once your order has been received, you will receive an email confirmation and then a second email outlining the pick-up time. Generally, please allow between 1 & 5 working days from time of order.
Where do we collect the Velux skylights?
Our warehouse and office are located at:
29 Holloway Drive
Bayswater 3153
Victoria
What times can we collect our Skylights?
Once you have received our confirmation email confirming your order, you can collect at any time Monday to Friday 7:30am to 3:30pm.
Our warehouse and office are located at:
29 Holloway Drive
Bayswater 3153
Victoria
What warranty's comes with each Velux product?
Velux skylights, roof-windows and flashings all come with a 10-year warranty, Sun Tunnels with a 7 year warranty. Velux also provide a 3 year warranty to all blinds, electronic components and accessories.
What about returns or refunds?
Custom Skylights will accept returns under the following conditions:
- The return is within 7 days of collection,
- The goods are unopened in their original condition,
- There is a restocking fee of $80.00 and proof of purchase per order,
- If the wrong skylights or roof windows are supplied from us there are no charges.
Items must be delivered back to our warehouse at the customer’s expense. Please check carefully before placing an order.
DO NOT OPEN BOXES UNTIL YOU ARE SURE THAT YOU HAVE THE CORRECT ITEMS (WE WILL NOT ACCEPT OPEN BOXES!)
What is flashing?
Skylight flashing is an important part of any skylight system.
Our multi-purpose skylight flashing kits can be used for both tile and corrugated roofs and are designed to shed water and ensure a weathertight fit for the skylight.
As some clients and tradespeople prefer to use their own pre-made flashing, we do not include this in our standard prices. This is an optional but generally required extra.
What if I need some more help?
Custom Skylights offer an uncompromising level of service.
If, at any stage, you need more information or unclear on any aspect of the buying process we’re only a phone call away.
If you need assistance please either email us or simply call us on Ph: 03 9761 1281.
Custom Skylights
Let us show you how a Custom Skylight can create your own natural clean and absolutely free light enhancing even the darkest room to create the feeling of space. Custom Skylights has been manufacturing natural lighting solutions for over 30 years and we pride ourselves on our uncompromising standard of quality and service.
29 Holloway Drive
Bayswater 3153
Victoria
Mon to Thur: 7:30am to 4:00pm
Fri: 7:30am to 3:30pm
Sat & Sun: Closed
Copyright Custom Skylights 2024